3rd Party Services

Warn

Amazon Web Services

We are providing an update on the ongoing service disruption. The Middle East (UAE) Region (ME-CENTRAL-1) has suffered damage as a result of the conflict in the Middle East and is currently unable to reliably support customer applications. While some workloads continue to function normally, we strongly recommend customers migrate all accessible resources to other Regions and restore inaccessible resources from remote backups as soon as possible. Relevant billing operations are currently suspended while we restore normal operations in this AWS Region. This process is expected to take several months.

Last update on May 25, 2026 2:25 AM

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Microsoft Copilot (Microsoft 365)

Title: Users may intermittently receive blank responses from Analyst Agent in Microsoft Copilot User impact: Users may intermittently receive blank responses from Analyst Agent in Microsoft Copilot. More info: Affected users can bypass impact by creating a new chat window within the Analyst Agent in Microsoft Copilot. Current status: Though taking longer than previously anticipated due to the complexity of this issue, we’re continuing our review of the service-side telemetry, along with analyzing recent service updates which may be contributing to impact so that we can refine our understanding of the underlying cause of impact. Scope of impact: This event may impact any user utilizing the Analyst Agent in Microsoft Copilot, and any user might intermittently receive blank responses. This information may be updated as our investigation continues. Next update by: Monday, May 25, 2026, at 10:00 PM UTC

Last update on May 25, 2026 2:20 AM

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Exchange Online CSC

Title: Users may intermittently be unable to access Exchange Online User impact: Users may intermittently be unable to access Exchange Online. Current status: We've confirmed that faulty authentication components within the infrastructure caused impact. We're developing and deploying a fix we anticipate will alleviate impact. Scope of impact: This issue may impact users worldwide that are routed through the impacted infrastructure. This information may be updated as our investigation continues. Start time: Sunday, May 24, 2026, at 11:00 PM UTC Root cause: A portion of the structured query language infrastructure responsible for accessing Exchange Online isn't performing as efficiently as expected, resulting in impact. Next update by: Monday, May 25, 2026, at 4:30 AM UTC

Last update on May 25, 2026 2:22 AM

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Twilio

Our engineers have identified an issue with elevated latency conversing with Dialogflow CX agents via and are currently investigating. We expect to provide another update in 1h or as soon as more information becomes available.

Last update on May 25, 2026 2:22 AM